The face of banking in Wales is set to change as Lloyds Banking Group announces the closure of six branches across the country. The move is part of a nationwide shift towards digital banking, with 136 branches set to close across the UK between May this year and March 2026.
Among the Welsh branches affected are Lloyds locations in Pontyclun, Whitchurch (Cardiff), Pembroke Dock, and Pontardawe. Halifax branches in Mold and Carmarthen will also shut their doors. The closures reflect a broader trend within the banking industry, as more customers opt for online and mobile banking solutions.
A spokesperson for Lloyds Banking Group explained the decision, stating: “Over 20 million customers are using our apps for on-demand access to their money, and customers have more choice and flexibility than ever for their day-to-day banking. Alongside our apps, customers can also use telephone banking, visit a community banker, or access any Halifax, Lloyds, or Bank of Scotland branch.”
While physical bank branches are disappearing, alternative services remain available. Lloyds Banking Group highlights that customers can still conduct everyday banking transactions at more than 11,000 Post Office branches and through new Banking Hubs.
The closures will undoubtedly impact local communities, particularly those who rely on in-person services. However, with the increasing shift towards digital finance, banks are adapting their operations to align with changing customer habits.
Are you affected by these closures? Let us know your thoughts on how the future of banking is shaping up in Cardiff and beyond.