During a time when technology is rapidly advancing, countries around the globe use innovation to boost their economies and promote prosperity. Given Wales’ rich heritage, our nation is well-positioned to harness the transformative power of technology to propel our economy even further.

AI isn’t just a concept for the future; it’s already shaping the way we work today. With the rise of the metaverse, AI is becoming even more integral, opening up new opportunities. But what does this mean for the future of work?

As we know, the relationship between AI and humans is still evolving. Many people worry that AI could lead to job losses, but the reality is that AI is here to complement human work, not fully replace it. For example, while AI might help with tasks like medical diagnosis, it’s still up to doctors and nurses to provide care. As AI becomes more important, there’s a growing need for people with technical skills like programming and data analysis, as well as softer skills like creativity and emotional intelligence — things that AI can’t do.

From the renowned ChatGPT to Mark Zuckerberg’s metaverse, AI is advancing in various areas. Virtual reality and augmented reality, which make up the metaverse, are creating new ways for people to interact online, whether it’s for work or leisure. These technologies are blurring the lines between the virtual world and reality, changing how we collaborate and communicate at work.

Chatbots and digital assistants are also becoming more sophisticated thanks to improvements in natural language processing. This means they can handle more complex tasks and free up employees to focus on more important work.

One company leading the charge in this field is ThinJetty, based in Cardiff. They’re focused on bringing together virtual and human employees to improve sales and customer service. Founded by Stephen Broadhurst, who has extensive experience in AI systems for companies like Sky and Vodafone, ThinJetty is dedicated to making AI work for people, not against them. They offer training and support to help businesses make the most of AI technology.

In addition to utilising ChatGBT as a calculator, for website coding and debugging and generating questionnaires for market research, other innovative technologies are available to provide support in the workplace. Take virtual reality, for example. 

In their approach, Clear Pixel VR in Cardiff specialises in recreating hyper-realistic laboratory procedures and equipment within virtual reality. This innovative method lowers costs, eliminates existing learning barriers and offers boundless opportunities for skill enhancement while maintaining competence in industry practices. By leveraging virtual reality technology, they effectively eradicate concerns related to consumable waste and the risk of equipment damage, providing a sustainable and risk-free learning environment.

Clear Pixel provides a diverse selection of VR lab training modules, presenting the choice between utilising an existing library or opting for tailor-made solutions to replicate any lab procedure or equipment. 

As Wales embraces the ever-evolving landscape of technology, it’s evident that AI and its allied technologies are not just revolutionising industries but also redefining the future of work. Companies like ThinJetty and Clear Pixel VR exemplify Wales’ commitment to harnessing technology for the betterment of its workforce and economy. Through innovative solutions and a focus on human-centric design, they pave the way for a future where technology enhances productivity, fosters creativity and empowers individuals to thrive in the digital age. 

As we continue to navigate this era of rapid technological advancement, it’s essential to embrace the opportunities that AI and the metaverse present while also ensuring that we cultivate the skills and resilience needed to adapt to this ever-changing landscape.

Author WCS

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